Effective Date: October 8, 2026

This Refund Policy applies to Travel Escape PH Academy training payments and should be read together with the applicable course enrollment terms and Terms and Conditions.

1. General Rule

Refund eligibility depends on the type of payment, the timing of the request, whether the training has started, and the applicable course-specific rules. Any non-refundable amount must be clearly disclosed before payment and must comply with applicable law.

2. Participant Cancellation

Refund requests must be submitted through an official Academy channel. The Academy should insert its approved schedule before publication:

For GET INTO THE TRAVEL BUSINESS introductory session, ₱900 – a non-refundable payment.

For Full Course session, ₱10,888 (Early Bird Discount – ₱8,888), refunds may apply below:

• Cancellation more than 21 days before training: 100% refund
• Cancellation 11 to 20 days before training: 50% refund
• Cancellation less than 10 days before training: 25% refund
• No-show: No refund
• After training has started: No refund

3. Transfer to Another Schedule

Where permitted, an enrolled participant may request transfer to another available schedule instead of a refund.

Transfer request deadline: 1 week before the training date

Transfer fee: waived

4. Academy Cancellation or Rescheduling

If the Academy cancels a session or cannot conduct it as announced, affected participants will be informed of the available options, which may include rescheduling, transfer, credit, or refund depending on the circumstances.

5. Payment Processing

Approved refunds will normally be returned through the original payment method where reasonably practicable. Bank or payment-provider processing times may affect when funds are received.

6. How to Request a Refund

• Full name
• Contact number and email
• Course/program
• Training date
• Payment or enrollment reference
• Reason for request, if required under the applicable course policy

7. Processing Time

Once approved and all required information is received, refunds will be processed within 7 business days. Third-party financial institutions may require additional processing time.

8. Exceptional Circumstances

The Academy may review unusual circumstances on a case-by-case basis. Any discretionary arrangement will depend on the facts, available schedules, supporting information where appropriate.

9. Contact

• Organization: Travel Escape PH Academy / Travel Escape Travel and Tours
• Email: academy.travelescapeoffice.com
• Phone: 045 402 4577
• Website: academy.travelescapetours.com