Travel Escape PH Academy (“Academy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, retain, disclose, and protect personal information when you visit our website, inquire about our programs, register, enroll, attend training, or communicate with us. It is intended to be aligned with Republic Act No. 10173, the Data Privacy Act of 2012, and applicable National Privacy Commission guidance.

1. Who We Are

Travel Escape PH Academy is the training arm of Travel Escape Travel and Tours, a Philippine travel agency established in 2014. The Academy is connected to Travel Escape’s travel-agency operations and may introduce enrolled participants to the Travel Escape / Smart Escape booking environment.

2. Information We May Collect

• Name and contact details
• Enrollment and course information
• Payment and transaction details needed to process enrollment
• Messages, inquiries, feedback, and communications
• Information voluntarily submitted through forms, email, messaging platforms, or social media
• Website/device information such as IP address, browser and device information where applicable
• Other information reasonably necessary for enrollment, training administration, customer service, security, or legal compliance.

3. Why We Process Information

• Respond to inquiries
• Process registration and enrollment
• Manage training schedules and participant records
• Process payments and maintain transaction records
• Provide course and Academy communications
• Administer training and related services
• Improve programs, systems, website, and customer experience
• Maintain business and accounting records
• Comply with legal and regulatory obligations
• Protect the security and integrity of our systems and services

4. Lawful Processing and Privacy Principles

We process personal information only on a lawful basis applicable to the processing, such as consent, contract-related necessity, legal obligation, or another basis recognized by applicable law. Processing will follow the principles of transparency, legitimate purpose, and proportionality. The National Privacy Commission identifies these as core principles under the Data Privacy Act and its implementing rules.

5. Sharing and Disclosure

We do not sell personal information. Information may be shared with authorized service providers, payment processors, technology providers, professional advisers, or government/regulatory authorities where reasonably necessary and legally permitted. Where data sharing or disclosure requires notice or consent, appropriate safeguards and notices will be provided.

6. Retention

Personal information will be retained only for as long as reasonably necessary for the stated purpose, legitimate business requirements, legal obligations, dispute resolution, or establishment/exercise/defense of legal claims. Retention periods may vary by record type.

7. Security

We maintain reasonable organizational, physical, and technical safeguards appropriate to the nature and risks of processing. No internet transmission or electronic storage method can be guaranteed to be completely secure.

8. Your Data Subject Rights

Subject to applicable law and its limitations, you may have rights to be informed, access your personal information, request correction, object to certain processing, request erasure or blocking where applicable, request data portability where applicable, and lodge a complaint. The NPC states that privacy notices should clearly explain the purposes, processing, recipients, retention, controller identity, and data-subject rights.

9. Direct Marketing

Where permitted by law, we may send information about Academy programs, schedules, announcements, or related services. Where consent is required, we will obtain it. You may request to stop promotional communications through the available mechanism or by contacting us.

10. Cookies and Website Technologies

The website may use cookies or similar technologies for functionality, security, analytics, or user experience. Where available, cookie settings may be managed through the website or browser.

11. Third-Party Platforms

Our website or communications may link to or use third-party platforms, including social media, payment services, or booking technology. Their own terms and privacy notices may apply.

12. Privacy Contact

• Organization: Travel Escape PH Academy / Travel Escape Travel and Tours
• Email: academy.travelescapeoffice.com
• Phone: 045 402 4577
• Website: academy.travelescapetours.com

13. Updates

We may update this Privacy Policy when our services, processing activities, technology, or legal requirements change. The updated version will show a revised effective date.